We aim to deliver your jewellery safely and promptly. Please read our shipping policy carefully to understand how and when you will receive your order.
1. Shipping Coverage
We currently ship to addresses within:
- Worldwide
- We do not ship to P.O. boxes or military addresses.
2. Order Processing Time
- All orders are processed within [1–3 business days] after payment confirmation.
- Customized or engraved items may require additional 15 business days for processing.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Shipping Charges
- Free standard shipping on orders above ₹ [999].
- Shipping fees for other orders are calculated at checkout.
- For international orders, additional duties or customs fees may apply, payable by the customer.
5. Tracking Your Order
- Once your order is shipped, you will receive an email or SMS with tracking details.
- You can track your order on our website or directly via the courier’s tracking page.
6. Delays and Issues
While we strive to deliver on time, delays may occur due to:
- Unforeseen weather or logistical issues
- High order volumes during festivals or sales
- Incorrect or incomplete address
If your order is significantly delayed, please contact us at [your@email.com] and we’ll assist you promptly.
7. Damaged or Lost Shipments
- If your package is lost or arrives damaged, please notify us within 48 hours of delivery.
- Send photos of the packaging and product, and we will initiate an investigation with the courier partner.
8. Address Changes & Order Cancellations
- Address changes can only be made before your order is shipped.
- Once shipped, changes or cancellations are not possible.
9. Contact Us
For any shipping-related queries, reach out to us:
📧 Email: creationaarvy@gmail.com
📞 Phone: +91 7742218372, +91 8875218372
📍 Address: Jaipur